Increase Traffic And Sales Conversion By Understanding Search Behavior

There are thousands of reasons why a shopper might look for products online. Sometimes they are looking for something specific but other times they want to compare products, search for a new company that offers something they already love, or they might want to understand a product better, etc. Understanding basic consumer search behavior can help eCommerce stores shine by improving site design, labels, or promotion decisions.

In this great article by Russell-Rose and Marki, they describe nine consumer search behaviors related to retail, and why online merchants should understand the most basic search patterns such as: “locate,” “verify,” “monitor,” “compare,” and “explore.”

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: